Shipping policy

We do not post or ship our self-care sets. Every set is delivered by hand to your accommodation, so it is waiting for you when you arrive.

WHERE WE DELIVER

We deliver to:

• Escarpment Views Walk 2 Beach & CBD (North Wollongong): free delivery

• Whitewash Haus | Walk 2 Beach | Coastal Retreat (Warilla/Shellharbour): free delivery

• Other accommodation in the Illawarra: $15 delivery

When you order, choose your stay and enter your check-in date. If you choose other accommodation, enter its name and address, and the $15 delivery fee is added to your cart.

WHEN TO ORDER

Please order at least 3 days before your check-in date. This gives us time to make up your set. If you need a set sooner, send us an enquiry and we will do our best, but we cannot guarantee it. If we cannot deliver in time, we will refund you in full, including any delivery fee.

ON ARRIVAL

Your set will be in your accommodation at check-in. If you cannot find it, contact us straight away and we will sort it out.

HOSTS

If you are a short-stay host in the Illawarra and would like to offer our self-care sets to your guests, send us a message through our enquiry form.